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We are here to help. If you have experienced any issues or would like support with using Thinking Kit, please let us know. Email us at:

More FAQs are coming soon - for pricing, click here. The Thinking Kit App has a step-by-step How To guide and a Teaching with Thinking Kit section (which details the research and concepts behind the tool).

Thinking Kit basics in under 5 minutes

Useful links


How do I use the tasks I create?

Download the free Thinking Kit App on the App Store. Once in the app:

  1. Tap 'Educator' or 'Learner'
  2. Tap 'New session'
  3. Tap 'Download task'
  4. Enter Task Code (then Task Password if required)
  5. The task will download

What happens when my free trial runs out?

You can sign up for a subscription at any time. See our pricing page for more details. If you no longer wish to continue using the Thinking Kit Creator, no further action is required.

Any tasks created during a trial can be downloaded in the app, but when the trial is over, cannot be opened in the Thinking Kit Creator.

Why am I unable to download tasks I have created on the iPad?

It could be that you have SSL decryption enabled for our website. Our app requires SSL be disabled for so that it can download tasks onto the iPad.